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How to Troubleshoot Roku Won’t Connect to wifi

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  • Post last modified:December 13, 2023
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When you are using Roku, there are times when Roku Won’t Connect to wifi. These devices are very reliable and very easy to use. Roku is a streaming device that will help you stream your favorite content.

There are some hardware issues that are going to result in this error. There are other wide varieties of reasons that might be responsible for this issue. These are internet issues that might result in this error.

The issue is going to stop you from setting up the Roku TV directly. There are other cases as well where you are also going to get error notifications after you are setting up the device. When this happens, you are going to face interruptions.

There are various Wi-Fi issues as well which is why you may encounter several kinds of on-screen error messages. When you see that your Roku is not connected to the internet, then you are wasting many hours of entertainment.

Let us now see how to fix this issue.

How to Troubleshoot Roku Won’t Connect to Wifi:

Well, getting back Roku online is very fast and quick. There are most cases where the Roku is not going to connect. But in most cases, the issue is not with the Roku but with the Router itself.

Follow the steps carefully in order to resolve the issue:

Do an Internet Speed Test:

When your Roku is connected to the internet, there are times when the connection is going to seem weak. Open the settings menu on Roku, then go to the network and check the connection.

The device is then going to test the quality of the speed and the internet signal. This will let you know if the issues are caused by the poor connection or not. When the signal strength and the speed from your router are not sufficient enough, then you need to turn off other devices that are using the internet to offer more bandwidth to Roku.

You can also try to move the Roku closer to the router in order to improve the strength.

Restart the Roku:

As it is with many devices, rebooting the Roku can easily remove the performance. Then you need to go to the settings, then select the system, and then restart to reboot the Roku.

This is why I consider restarting the router as well.

Change the Router DNS:

From the browser, you log in to the router by entering the IP address directly in the search bar. It is present on the backside of the router. You need to open the DNS settings of the router. You also need to replace the internal DNS address with DNS1 and DNS2.

After that make sure that you save the changes and then check the connection of the Roku.

Reset the Network Equipment:

You need to unplug the wireless router and all the wireless access points for about 30 seconds, then you need to plug them back in. This is going to reset the hardware and will fix the issue.

You need to make sure that you perform these steps if you see that the other devices are currently working on the Wi-Fi network. There are at times when the router needs to reset just for one single device to work.

This can really happen sometimes.

Change the Network Name(SSID)

You need to be sure of the fact that you are selecting the correct name (SSID) in order to make the connection. Also, ensure that there are no rogue networks with the same name as the network you are connecting to must be in the range.

There are some users or long-forgotten access points who must be using the network name that they are using for every device. This way you will be able to tell what device is connecting to which network better.

If you name them all the same, then your Roku will be trying to connect to the wireless device which is not at all in the healthy range.

Input the Right Network Name:

You need to make sure that your Roku device is connect properly to the wireless network by checking whether you have entered the right network name and the password. What you need to do is to take note of the streaming player scans and all the wireless networks that are available around the vicinity.

Make sure that you know your Wi-Fi network name otherwise you won’t be able to connect to it. But what can you do if you do not know how to find the wireless network name? Follow the steps that have been mentioned below:

  • First, check if there are other devices connected to the Wi-Fi or not.
  • After that click on the choose your network option and then select the scan option again. This will be done in order to see the network to view all the Wi-Fi networks in your area.
  • If you see that you do not have a device that is connect to the internet, then you may want to check the back or bottom of the modem.

Enter the Correct Password:

There are some changes where you might commit some tying errors when you are putting in the password. It is also worth noting that passwords are case-sensitive. You need to make sure that you are careful.

These are some of the steps that you need to follow in order to resolve the issue of Roku won’t connect to wifi. If you see that you are still not able to resolve the issue, then you can get in touch with our experts.

Our experts from Smart TV Activation will provide you with the best solutions!

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