At times, your Roku can face certain issues such as the Roku Error Code 014.20. There are various possible reasons why you might have been facing such issues. This issue basically means that there is some issue with the network connection which is why you might have been facing this issue.
Well, you do not have to worry as you can resolve this issue by following certain steps. There are different ways to fix this issue. Rebooting and resetting have all seemed to help at times when no other step worked out.
Steps to Resolve the Issue Of Roku Error Code 014.20:
Use an Ethernet Connection:
- Connecting the Roku device with the cable modem.
- Make sure that the settings show you that you have connected with the cable modem.
- Also, end the ethernet connection process and then navigate to the Roku settings.
- After that select the Wireless connection.
- Then select the internet network provider. There are some cases when the Roku will ask you to enter the password.
- Do not forget that the password that you are entering is case-sensitive. Make sure that you take care of the capital and the small letters.
- Now if you see, the error must have been fixed. Make sure that you do check in order to confirm.
If you are still seeing the issue, you must take the next step.
Restore to the Factory Settings:
Another solution is to restore or reset the default factory settings.
- First, click on the home button that is present on the Roku remote.
- Press the UP arrow or the button that navigates you to the menu bar.
- After that click on settings.
- Then select the factory settings option.
- Now see whether the issue that you have been facing is cleared or not.
If you are still facing the issues, then you must follow the next step.
Increase the Signal Strength:
One of the other ways of clearing the error code is by improving the signal strength of the router you are using. This can be done by placing the router near the Roku device. This will clear all the hurdles that might have been stopping the signal one way or the other.
If you see that your router has been placed far away from the Roku device, the signal strength will have to be weakened, which will show you the Roku Error Code 014.20.
Thus you need to change this. Let us see the steps to change it.
- Make sure that you place the router close to Roku and not more than the 3 feet away.
- Reboot the router.
- Make sure that you also do the same for the Roku device.
- Then wait for at least 20-30 seconds before you are restarting the device.
Rebooting the Roku Device:
If you are unaware of how to reboot the Roku device, then follow the steps mentioned below:
- Go to the settings menu on the Roku.
- After that select the system.
- Then choose the option for restarting the system.
- Then you will see that your Roku will reboot by itself.
In order to reboot the router, you need to unplug it from the power source and then plug it back in after the minute is over. Both the devices are going to take a few minutes in order to restart completely.
Thus, this step might help you fix the Roku Error Code 014.20. Thus Roku will be available to make a strong connection to a local network.
You must also know that the Roku error code 014.20 is the error message that is used by the programmers to dictate an issue that is related to the network connection and the connectivity issues.
Quick tips for Updating the Roku Error Code 014.20 in case you are not using the Ethernet cable:
- Well, you need to check the updates. If you see that there are any updates available, then the Roku device is automatically going to download it.
- When the update of the Roku device is completed, you need to make sure that you restart the device. In order to do this, you need to unplug your Roku device from the source of the power.
- Wait for at least 60 seconds before plugging back the device and the error must be cleared by now.
Sometimes the outdated firmware is also the main reason for the Roku Error Code 014.20. Also using the ethernet cable to connect the Roku will allow the Roku to download the latest update.
Thus through these steps, you will be able to resolve the Roku Error Code 014.20. If you are still facing the issue, then get in touch with experts. They will provide you with the perfect solutions!
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