Roku is a device that is used by most families in the US. It is a device that is going to enable you to watch your favorite tv shows and movies. You will be able to watch anything you like.
There are times when you are using the Roku, and there are some issues that you can face. One of the most common issues is the errors such as the Roku error code 013.50. Today, we here are going to help you understand why you are facing this issue and what are its causes.
There are many reasons why you must have been facing this issue. In order to resolve this issue, the first thing that you need to do is to understand these issues. When you understand them, then only you will be able to resolve them easily.
This is the error that is related to the ethernet. When this router is working, you need to see whether it is working appropriately or not. What you need to do in such a situation is to restart the Roku device.
When you restart the device, it is going to resolve most of the issues.
There are going to be some users who would want to resolve the issue on their own. Well, they can follow the steps mentioned below:
But what is Roku error 013.50? Well, Roku error 013.50 means that you are not able to connect the Roku with the wi-fi and there is some obstruction. There are various reasons why you must be facing this issue.
Cause of the Roku error 013.50?
- There might be a scenario where you might be putting the wrong login information that is not correct.
- You also need to make sure if your Wi-Fi is in range or out of range.
- You might have been using your Roku for a long time which is why your operating system needs to be restarted.
- It can also be a system where you are using the incorrect IP address.
How to resolve the Roku Error Code 013.50?
Update the software:
There are at times when you have not updated the Roku and you are facing this issue. Try to pick the remote up and then press the house button up to five times. After you need to press the fast forward button a least 3 times.
After that, you need to press 2 times. After that, you will be directed to the secret screen from where you will be able to check your IP address. From there you will be able to locate the option of updating the software and then you need to press the click button.
Restart the Roku:
Sometimes, the issue is nothing but a simple glitch that is causing the issue. If you are looking to resolve this issue, what you need to do is to make sure that you switch off the device. After you switch off the device, you need to unplug all the cables out.
After you have unplugged the cables out, you need to make sure that the device stays like that for at least a minute. After the minute is over, then plug the wires back in and then switch on the device.
When you see that the device is switched on, you will see that the issue is resolved. If you are still seeing the Roku Error Code 013.50, then this means that you need to try on the next step.
What you can also do is try the same steps on the router as well. This will help you determine whether the issue is with the Roku or the router.
If you are still not able to resolve the issue, then you can get in touch with our experts. Our experts have the experience to resolve the issues. They have the knowledge as well as the tools to help you out.
